Customers do not need to install another app. You can either install a Chrome extension or just schedule a pickup through Messenger.
What if I don’t know what plan I need?
You can just use the on demand pickup and then switch to a plan.
What payment options do you provide for clients?
We use Stripe to process payments. All main methods of payments are accepted.
Do you have a money back guarantee?
We provide 10 days money-back guarantee if you decide to cancel your subscription.
Can I cancel my service?
Yes, you can cancel your service at any time. We do not provide refunds after 10 days.
Is it safe to leave my package on the porch?
Yes, the same way carriers leave your deliveries for you, you leave your returns for a pickup driver.
Is there a maximum weight?
The maximum weight is 50 lb. There is no extra charge for all packages under 20 pounds. $1 extra fee for packages between 20 - 30 pounds, $2 for packages between 30-40 pounds and $3 extra for anything above 40 pounds.